This Legal Notice governs access to, browsing, and use of the website https://www.ordendemalta.es/ (hereinafter, “the Website”), which is owned by the Hospital Foundation of the Order of Malta in Spain (hereinafter, “Order of Malta”), with Tax Identification Number G-78135498 and registered office at Calle Flora 3, 28013 Madrid.
If you wish to contact the Order of Malta, you may do so in writing at the above address, through the contact section of the Website, by phone at +34 91 541 70 65, or by email at info@ordendemalta.es.
Access to and use of the Website grants you the status of User, which implies your acceptance of this Legal Notice in the version published at the time of access. If you do not agree with it, you must refrain from accessing the Website or using the services provided through it.
This Legal Notice is governed by the principles of legality and good faith. The User agrees to use the Website, as well as the information or services provided, in accordance with the law, morality, good customs, and public order. Unauthorized use of the information contained on this Website, its resale, or the infringement of third-party rights will result in the legally established responsibilities.
The Order of Malta reserves the right to modify, at any time and without prior notice, the presentation and configuration of the Website, as well as this Legal Notice. Therefore, the Order of Malta recommends that the User read this Legal Notice carefully each time they access the Website.
Access to certain content offered through the Website may be subject to specific conditions that, depending on the case, may replace, supplement, and/or modify this Legal Notice. Therefore, before accessing and/or using such content, the User must also carefully read the corresponding specific conditions. In the event of any discrepancy between the provisions of this Legal Notice and the specific conditions of a particular service, the latter shall prevail.
The Order of Malta is not responsible for the misuse or improper appropriation of the content or information published on the Website. The User acknowledges and accepts that all information and/or content accessed through the Website is for their sole and exclusive personal and non-transferable use. The transfer of any kind or form of all or part of the information and/or content accessible through the Website to third parties is prohibited.
In compliance with Article 21 of the Law on Information Society Services, the Order of Malta may send you advertising information related to its activities by email or any other similar means.
The Order of Malta is the sole and exclusive owner of the intellectual and industrial property rights over the trademarks, images, texts, designs, animations, programming, and layout of the Website, or any other content or elements thereof, or, where applicable, holds the necessary permissions or licenses for their use. The User acknowledges and agrees that access to and/or downloading of any content and/or element available through the Website is for their personal and non-transferable use only. Any act of reproduction, distribution, public communication, making available, transformation, or any other form of exploitation of all or part of such content or elements, by any means or in any form, requires the prior written consent of the Order of Malta or, where applicable, the rights holder.
Likewise, all distinctive signs appearing on the Website are the property of the Order of Malta or are used under the appropriate licenses and are duly registered. Their reproduction or distribution by any means is strictly prohibited without the prior and express authorization of the rights holder.
Access to and browsing of the Website shall in no case be understood as a waiver, transfer, license, or total or partial assignment of the aforementioned rights by the Order of Malta or, where applicable, the rightful owner of such rights.
Users may make donations through the Website by following the procedure and using the payment methods indicated in the “Collaborate” section. Once donations are accepted by the Order of Malta, they become irrevocable, without prejudice to the provisions of civil law governing the revocation of donations.
Through our portal, two types of donations can be made: one-time donations and recurring donations.
If the donor wishes to make recurring donations, they may select both the amount and the frequency of the donation, which can be monthly, quarterly, semi-annually, or annually. By selecting this type of donation, the donor authorizes the Order of Malta to charge their account for the selected amount and frequency. The donor may stop their contributions at any time by giving sufficient notice via email to info@ordendemalta.es.
The donor must provide their personal identification details and agrees to provide truthful, accurate, and complete information about their identity.
All communications, purchase orders, and payments involved in the donation process may be stored and kept in the Order of Malta’s computerized records as proof of the transactions, always respecting reasonable security conditions and applicable laws and regulations.
If you have any questions or issues, you may contact us by email at info@ordendemalta.es.
The Order of Malta accepts the following payment methods for donations:
If the donation is made by credit or debit card, the User will be redirected to the secure payment system website, where they will be asked to provide their card details: card number and expiration date. The virtual POS page uses a security protocol to ensure the confidentiality of the information provided. The following card types are accepted: Visa, Mastercard, American Express, Maestro, and Visa Electron.
The Order of Malta will have access to the donor’s card data, as well as the payment processing entity, for the purpose of managing payments and collections. Credit cards are subject to verification and authorization by the issuing bank.
If the donation is made via PayPal, the payment will be processed online in real time through PayPal’s payment gateway, once the provided data has been verified. Confidential data (credit card number, expiration date, and CVV) is not sent to the Order of Malta but is transmitted directly and securely to PayPal’s server, without the Order of Malta having access to this information.
Bank transfers are only accepted for one-time donations. To do this, the User must complete the corresponding form with their details—including the email address to which the receipt will be sent—and only after completing the required fields will access to the Order of Malta’s IBAN be provided.
If these entities do not authorize the payment, the Order of Malta is not responsible for the failure to complete the donation. The User must notify the Order of Malta as soon as possible, by email or phone, of any unauthorized, erroneous, or fraudulent charges observed on the card used to make the donation on the Website.
ORDER OF MALTA SPAIN offers users the option to donate via mobile phone using two short codes (28014 and 38014), a charity SMS service operated by Altiria TIC (www.altiria.com) and the Spanish Fundraising Association (www.aefundraising.org), customer service number: 902 00 28 98, P.O. Box 36059, 28080 Madrid. This service is available for Movistar, Vodafone, Orange, Yoigo, and Euskaltel.
ORDER OF MALTA SPAIN DOES NOT OPERATE SUBSCRIPTION SHORT CODES. Sending a message to any of these numbers constitutes a one-time donation. To donate again, the user must send a new SMS.
To donate via SMS, users must:
NUMBER 28014
How it works:
Users must send an SMS from their mobile phone to 28014 with the keyword specified for the campaign they wish to support (e.g., “Send MALTA to 28014”).
ORDER OF MALTA SPAIN will send a free confirmation message acknowledging receipt of the donation and thanking the user for their support.
By completing these steps, the user will have made a one-time donation of €1.20.
NUMBER 38014
How it works:
Users must send an SMS from their mobile phone to 38014 with the keyword specified for the campaign they wish to support (e.g., “Send MALTA to 38014”).
The user will receive a message from ORDER OF MALTA SPAIN requesting confirmation of the €3.00 donation.
To confirm and complete the donation, the user must reply with the word “YES” to this message. If the user does not reply, the donation will not be processed, and no charge will appear on their bill.
Once the user confirms by replying “YES,” ORDER OF MALTA SPAIN will send a free confirmation message acknowledging the €3.00 donation and thanking the user for their support.
By completing these steps, the user will have made a one-time donation of €3.00.
By sending an SMS, the user becomes part of the ORDER OF MALTA SPAIN database and accepts the Personal Data Protection and Communication Policies, authorizing ORDER OF MALTA SPAIN to use their data to contact them for collaboration purposes related to its mission.
The Website may include hyperlinks to other websites or resources managed by third parties not affiliated with the Order of Malta, including advertisers. The Order of Malta has not reviewed all the websites linked to this Website and is not responsible for the content or accuracy of these external websites, nor for their availability. The Order of Malta does not endorse or assume responsibility, directly or indirectly, for the privacy practices or content of these websites, including (but not limited to) any advertising, products, or other materials or services available on or through such websites or resources, nor for any damages, losses, or infringements caused or allegedly caused by the use of or reliance on such content, goods, or services.
The Order of Malta has taken the necessary measures to ensure the proper functioning of the Website. However, it is not responsible for any unavailability of the Website at any given time due to technical reasons, system maintenance, service provider interruptions, or any other causes or failures affecting access, operation, or functionality of the Website. It is also not responsible for interruptions, suspensions, or malfunctions beyond its control.
The Order of Malta disclaims any liability for damages of any kind that may result from the lack of availability or continuity of the Website’s operation, the failure to meet user expectations, or errors in accessing various pages of the Website or services provided through them.
The Order of Malta does not control or guarantee the absence of viruses or other harmful elements in the content that may cause alterations to the user’s computer system (software and hardware) or to electronic documents and files stored on their system.
The Order of Malta disclaims any liability for damages of any kind that may result from the presence of viruses or other harmful elements in the content that may affect users’ computer systems, electronic documents, or files.
The Order of Malta does not guarantee that the Website content is up-to-date, complete, or accurate, or that it is free from defects, errors, and/or viruses. Under no circumstances shall the Order of Malta be liable for any damages that users or third parties may suffer as a result of using the Website.
The Order of Malta is not responsible for the content or accuracy of information provided by its collaborators, clients, and/or users, nor for the effectiveness or use of such information. It is also not responsible for any opinions, judgments, comments, or content shared by collaborators, clients, and/or users through any available means (e.g., social media) that may violate current regulations or infringe third-party rights. The legal responsibility lies solely with the collaborator, client, and/or user who commits the infringement.
To the fullest extent permitted by law, Order of Malta disclaims any liability for damages of any kind that may arise from unauthorized access to the Website, or from unauthorized third parties gaining knowledge of the type, conditions, characteristics, and circumstances of the use that Users make of the Website; or from the transmission, dissemination, storage, availability, reception, acquisition, or access to content. In particular, but not limited to, liability is disclaimed for damages that may result from:
(I) Violation of the law, morality, generally accepted good customs, or public order as a result of the transmission, dissemination, storage, availability, reception, acquisition, or access to the Website and its content;
(II) Infringement of intellectual and industrial property rights, trade secrets, contractual obligations of any kind, rights to honor, personal and family privacy, and image rights, property rights, or any other rights belonging to third parties as a result of the transmission, dissemination, storage, availability, reception, acquisition, or access to the Website and its content;
(III) Acts of unfair competition and unlawful advertising as a result of the transmission, dissemination, storage, availability, reception, acquisition, or access to the Website and its content;
(IV) Lack of truthfulness, accuracy, completeness, relevance, and/or timeliness of the Website and its content;
(V) Unsuitability for any kind of purpose and the failure to meet expectations generated by the Website and its content;
(VI) Non-compliance, delay in compliance, defective compliance, or termination for any reason of obligations contracted by third parties and contracts made with third parties through or due to access to the Website and its content;
(VII) Flaws and defects of any kind in the content transmitted, disseminated, stored, made available, or otherwise transmitted or made available, received, acquired, or accessed through the Website.
This Legal Notice is governed by Spanish law. For the resolution of any disputes or litigation, the Courts and Tribunals of Madrid shall have jurisdiction, with the express waiver by the parties of any other jurisdiction, unless otherwise provided by applicable law.
